Sustainability
At Bettys & Taylors, our story has always been shaped by our people.
As an independent family business, our values aren’t simply written down, they are lived every day in our tea rooms, offices, operations and beyond. They guide how we care for our customers, support one another and build for the future.
Each year, our Bettys & Taylors Honours Awards bring these values to life in the most meaningful way; by recognising the individuals and teams who go above and beyond.
In 2026, colleagues and family shareholders gathered to celebrate the remarkable contributions taking place across our business. With over 300 nominations submitted, each telling its own story, the awards shine a light on the depth of talent, care and commitment that sits at the heart of Bettys & Taylors.
Family Shareholder, Antony Barnes, commented:
Through the newly formed Family Awards Panels, it was a privilege to be more directly involved in the judging process, reviewing nominations and discussing the remarkable individuals behind them. What stood out most was just how many people across the business are quietly going above and beyond every single day: living our values through their actions, supporting their colleagues, caring deeply about their work, and making a genuine difference to the business and those around them.
"Our winners represent collaboration at its best – teams working across disciplines to deliver meaningful change, individuals showing courage to step into the unknown, and colleagues who bring warmth and humanity to every interaction. Whether it’s delivering exceptional customer service, driving innovation in tea and coffee, or supporting communities around the world, these stories reflect a shared commitment to doing things properly and doing them together.
Craftsmanship continues to be at the core of what we do, from the skill and precision behind our products to the care taken in creating memorable experiences for every customer. At the same time, we are always looking forward, embracing creativity, new ideas and fresh thinking to ensure we evolve while staying true to who we are.
Importantly, these awards are built on peer recognition. Colleagues take the time to celebrate one another, reinforcing a culture where appreciation, respect and community matter just as much as results.
For over a century, we’ve believed that success comes from caring. Caring for our craft, our customers, our communities and each other. It’s this belief that continues to guide us today, and it’s why our people remain our greatest strength.
Congratulations once again to all our nominees and winners. To relive some of the evening’s standout moments, watch the highlights video below: