Our Approach

As a family business we’re able to think long-term. By nurturing strong relationships with those we depend on – our suppliers, our people, our customers, and our communities – we’ll be a business that’s around for another century and beyond.

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TAYLORS SOURCING APPROACH

Tea and coffee are the lifeblood of our business. Taylors Sourcing Approach is how we work to help safeguard their future.

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OUR FOCUS AREAS

We aim to operate in a way that is mindful of our environmental and social responsibilities and impacts. We regularly assess our progress and adapt our plans to ensure we’re moving in the right direction. More information and case studies can be found in our Annual Review.

WORKING FOR A MORE SUSTAINABLE SUPPLY CHAIN

Our supply chain spans the globe, from the Yorkshire-based farmers who supply ingredients for Bettys, to tea and coffee estates and small holdings in the tropics. Through Taylors Sourcing Approach (TSA) we’re committed to building long-term relationships with suppliers and working together – and with the wider industry – to address deep-rooted challenges such as low wages, working conditions and access to opportunities.

REDUCING OUR ENVIRONMENTAL FOOTPRINT

From improving how we measure and monitor carbon emissions to deepening our understanding of biodiversity and water stewardship, as a business we are strengthening the foundations that will guide our long-term environmental journey.

GREAT PEOPLE, GREAT CULTURE

We know that our people and our culture are central to our success and work hard to create an environment where everyone feels valued and is able to thrive and make a difference. We're committed to a whole person approach to help people grow, supporting well-being as well as personal and professional development.

STRONGER AND MORE RESILIENT LOCAL COMMUNITIES

We're proud to be based in Yorkshire and we’re committed to playing our part in supporting the people and communities in our region. Our people raise funds for local charities and we invest in programmes and initiatives that support social mobility, skills and and employability, and environmental action, such as our partnership with Two Ridings Community Foundation, the Woodland Trust and the Yorkshire Dales Millenium Trust.